Posts filed under ‘Suddenlink Communities’

Paris, Texas, Storm Update

UPDATE: 3 P.M. CT, 12/13/13

As of mid-afternoon Friday, nearly 90 percent of our Paris customers had commercial power and were receiving Suddenlink services. Our crews will continue their efforts, in coordination with the power company. If your power has been restored but you still need help with your Suddenlink service, please contact us toll-free at 888-822-5151.

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12/13/13 at 3:00 pm

West Virginia Storm Update

UPDATE: 3:00 P.M. ET, 12/10/13

As of early afternoon Tuesday, it appears that the bulk of the remaining West Virginia power outages in Suddenlink-served areas are in and around Princeton. We continue to track storm recovery efforts by electric utility crews in that area in order to help make sure our services are available as soon as commercial power is restored.

ORIGINAL: 2:45 P.M. ET, 12/09/13

Winter Storm Dion has had minimal effect on Suddenlink’s West Virginia customers.  Service levels remain close to 100 percent in most locations.  The hardest-hit areas appear to be Beckley, Hinton, Lewisburg and Princeton, W. Va., although even in these locations, more than nine of every 10 customers continue to have service.  Suddenlink managers are tracking storm recovery efforts by electric utility crews and working to help make sure Suddenlink services are operational as soon as commercial power is restored in affected areas.

In cases where cable lines running to the home are knocked down by the storm or by felled trees or tree limbs, our crews begin repairs immediately after power company officials give them the okay to do so. 

As a reminder, please avoid contact with downed utility lines, since they may be electrical lines or otherwise in contact with electrical power sources and, as a result, could pose an electrocution risk.

We will post further updates as they become available.

 

12/10/13 at 2:00 pm

Two Calif. Communities Get More HD Channels

Yesterday, we introduced more than 40 new high-definition (HD) TV channels in Mammoth Lakes and June Lake, Calif.

The new channels include HSN HD, QVC HD, Discovery Channel HD, TLC HD, Animal Planet HD, AMC HD, Nickelodeon HD, MSNBC HD, C-SPAN HD, NBC Sports Network HD, CMT HD, MTV HD, VH1 HD, Golf Channel HD, TV Land HD, E! Entertainment HD, OWN HD, Investigation Discovery HD, Disney XD HD, The Hub HD, Destination America HD, The Science Channel HD, BBC America HD, H2 HD, Biography Channel HD, FXX HD, Hallmark Channel HD, Oxygen HD, We tv HD, Fox Business Network HD, MTV2 HD, Fuse HD, Music Choice Play HD, Fox Sports 2 HD, CBS Sports Television HD, Outdoor Channel HD, The Sportsman Channel HD, PAC-12 Network HD, NFL Network HD, Independent Film Channel HD, Sundance HD, Hallmark Movie Channel HD, HBO HD and Showtime HD.

HDTV offers a widescreen format, similar to a movie theater, with distinctly sharper images and better sound quality than standard TV.

 

12/04/13 at 9:11 am

50, 107 Mbps Services Launched in Flagstaff, Ariz.

Yesterday we introduced two new Internet speed options to residential customers in Flagstaff, Ariz. Those customers can now choose our High Speed Internet 50.0, with download speeds of up to 50 megabits (Mbps) and upload speeds of up to 3 Mbps; or High-Speed Internet MAX 107.0, with download speeds up to 107 Mbps and upload speeds up to 5 Mbps. Suddenlink’s MAX 107.0 is the fastest residential Internet service available in this community.

Since spring of 2010, MAX 107.0 has been made available to residential customers in the following Suddenlink-served communities:

  • Arkansas: Batesville, El Dorado, Hot Springs Village, Jonesboro, Mountain Home, Pocahontas and Russellville
  • Louisiana: Alexandria, Bossier City (including Barksdale Air Force Base), Grambling, Haughton, Lake Charles, Natchitoches, Ruston and Sulphur
  • Mississippi: Greenwood
  • Missouri: Branson, Nixa, Ozark, St. Joseph
  • North Carolina: Chocowinity, Rocky Mount, Washington, Washington Park, and parts of Beaufort County
  • Texas: Abilene, Amarillo, Bryan-College Station, Conroe, Georgetown, Jarrell, Pflugerville, Lake Conroe, Leander, Lufkin, Lubbock, Midland, Post, San Angelo, Shallowater, Tulia, Tyler, Whitehouse, Wolfforth
  • West Virginia: Beckley, the majority of Boone, Cabell, Gallia, Jackson, Kanawha, Mason, Meigs (Ohio), Pleasants, Putnam, Washington, Wetzel, Wirt, and Wood counties

12/03/13 at 9:17 am

50 Mbps Service Launched in Sedona

Beginning today, residential customers in Sedona, Ariz., can get Suddenlink High-Speed Internet 50.0 service. With a download speed up to 50 Megabits per second (Mbps), it is the fastest residential Internet service offered in this community.

Since spring of 2010, 50.0 service has been made available to residential customers in the following Suddenlink-served communities:

  • Arizona: Bullhead City, Kingman, Lake Havasu City, Parker, Payson
  • Arkansas: Arkadelphia, Batesville, Clarksville, Dardanelle, El Dorado, Jonesboro, Lamar, London, Malvern, Morrilton, Perla, Pocahontas, Pottsville, Rockport, Russellville
  • California: Auburn, Humboldt County, Truckee
  • Louisiana: Alexandria, Bossier City (including Barksdale Air Force Base), Haughton, Lake Charles, Natchitoches, Pineville, Sulphur
  • Mississippi: Greenville
  • Missouri: Branson, Nixa, St. Joseph
  • North Carolina: Enfield, Halifax County, Kinston, New Bern, Scotland Neck, Tarboro
  • Oklahoma: Alva, Chickasha, Enid, Henryetta, Muskogee, Wagoner
  • Texas: Abilene, Athens, Balch Springs, Clarksville, Fate, Forney, Gainesville, Gladewater, Grand Saline, Heath, Henderson, Hideaway Lake, Jacksonville, Lindale, Lufkin, McClendon-Chisholm, Mineola, Mineral Wells, Mount Pleasant, Mount Vernon, Nacogdoches, Paris, Pittsburg, Quitman, Rockwall, Royse City, San Angelo, Seagoville, Talty, Terrell, Victoria, Whitesboro, Winfield

12/02/13 at 8:38 am

50, 107 Mbps Services Launched in Beckley, W. Va.

Yesterday we introduced two new Internet speed options to residential customers in Beckley, W. Va. Those customers can now choose our High Speed Internet 50.0, with download speeds of up to 50 megabits (Mbps) and upload speeds of up to 3 Mbps; or High-Speed Internet MAX 107.0, with download speeds up to 107 Mbps and upload speeds up to 5 Mbps.  Suddenlink’s MAX 107.0 is the fastest residential Internet service available in this community.

Since spring of 2010, MAX 107.0 has been made available to residential customers in the following Suddenlink-served communities:

  • Arkansas: Batesville, El Dorado, Hot Springs Village, Jonesboro, Mountain Home, Pocahontas and Russellville
  • Louisiana: Alexandria, Bossier City (including Barksdale Air Force Base), Grambling, Haughton, Lake Charles, Natchitoches, Ruston and Sulphur
  • Mississippi: Greenwood
  • Missouri: Branson, Nixa, Ozark, St. Joseph
  • North Carolina: Chocowinity, Rocky Mount, Washington, Washington Park, and parts of Beaufort County
  • Texas: Abilene, Amarillo, Bryan-College Station, Conroe, Georgetown, Jarrell, Pflugerville, Lake Conroe, Leander, Lufkin, Lubbock, Midland, Post, San Angelo, Shallowater, Tulia, Tyler, Whitehouse, Wolfforth
  • West Virginia: the majority of Boone, Cabell, Gallia, Jackson, Kanawha, Mason, Meigs (Ohio), Pleasants, Putnam, Washington, Wetzel, Wirt, and Wood counties

11/26/13 at 9:43 am

Fieri Returns to Humboldt for ‘Triple D’ Filming

It’s a homecoming for Food Network’s Guy Fieri as he returns to Suddenlink-served Humboldt County, Calif., to film an episode of “Diners, Drive-Ins and Dives.” Fieri began his culinary career in Ferndale, taking to the streets at age 10 to pedal his “Awesome Pretzels.”  The  chef, restaurateur, and TV celebrity now lives in Santa Rosa, Sonoma County.

According to the North Coast Journal, Fieri said he’ll visit eight restaurants while in Humboldt, but would not reveal the lucky locations. His crew has so far been spotted at an East Coast-style pizza joint, Paul’s Live from New York, in Eureka.

Food Network is available to virtually all Suddenlink customers who have what is commonly known as Expanded Basic TV service.

11/25/13 at 9:44 am

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